My wife and I refinanced for the third time in March 2020, and we used Gloria Lee to handle our refinance process. This was by far the quickest, friendliest, and least stressful refinancing we’ve done so far. Gloria was willing to hold our hand throughout the process and explained everything in detail. We felt like we were treated us with respect. Gloria showed us our time was just as valuable as hers.
Now for the best part, Gloria worked her tail off to get us the lowest rate possible, and it was by far the best quote I’ve received even compared to larger, online direct lenders (I shopped around a lot). I used to think that direct lenders online, who work with higher volume, would give me the best rate, but Gloria was able to beat them by a significant margin. At the end of the day, that’s the point of refinancing and we got more than what we came for. Gloria deserves recognition for her professionalism and competency, and I don’t know if the rates will ever go lower than what we got, but if it does, I would 100% go with Gloria again. 5 Stars for the Star CEO!